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The questions

Your sales team already knows these answers.

Pricing page · Tue 21:07 No reply until 9am

“Does the Team plan include the API, or is that Enterprise only?”

Integrations page · Thu 23:48 Left the site

“Do you integrate with HubSpot? If not, this is a no.”

Contact form · Sun 16:30 Waiting for Monday

“We're comparing you with two others. Can someone call me back?”

The answer

Answered honestly. Qualified naturally.

Illustrative · Integrations Expert · 23:48

Do you integrate with HubSpot? If not, this is a no.

Yes, natively. Contacts and deal stages sync both ways. Salesforce and Pipedrive are supported too.

OK, good. That was the blocker.

A deal-breaker cleared from the approved integrations list, at midnight.

Illustrative · Pricing Expert · 14:20

Can you do 40% off if we sign today?

I can't agree discounts, but I can get you to someone who can. Roughly how many seats, and what's your timeline?

About 60 seats, this quarter.

Thanks. Who's the best person for a BDM to reach?

It never invents commercial terms. It qualifies size and timing, then hands off.

Intent

The question tells you what they're weighing up.

Not a prediction of who will buy. A pattern of what's on a prospect's mind, so your team knows what to lead with when they call.

Pricing

Working out what it costs at their size.

Integrations

Checking it fits the stack they already run.

Security

Clearing it with IT before it clears procurement.

Implementation

Working out how much lift it takes to get live.

Volume

Sizing it against how many seats they'd need.

Comparison

Weighing it against who else they're talking to.

Timing

Working out when this needs to be decided by.

Action

The lead doesn't wait for Monday.

Slack · #inbound-leads

Qualified enquiry · ready for a BDM

60 seats · This quarter · HubSpot required · Discount requested

Conversation attached · 2 min ago

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